From time to time, especially when trying to attach a network device to the network, you may be asked to provide a MAC Address (also known as Media Access Control Address). A MAC Address is a static, or non-changing, code that is used to identify your device on the network. The format is six groups of two digits each, usually separated by hyphens or colons, such as 01-23-45-67-89-ab or 01:23:45:67:89:ab. Note that MAC Addresses only use the characters A-F or a-f and the numbers 0-9.

Instructions here are provided to the best of our knowledge; because software and hardware instructions change without notice, when in doubt check your user manual or manufacturer’s website for support and instructions. You may also wish to use a Google search. Try searching for the make and model of your device and the phrase "mac address".

Table of Contents

Click your device below to skip to its specific instructions

Media Players and Digital Video Recorders (DVRs)

Apple TV

  1. Select Settings.
  2. Select General, and then select About.
  3. The MAC Address will be listed as either Wireless ID or Ethernet ID.
    1. You can also find both the Wireless ID and Ethernet ID on the UPC label on the bottom or back of the Apple TV box, next to the serial number.

ROKU Player

  1. Select Settings.
  2. Select System
  3. Select About.
  4. The Mac Address will be listed on-screen.
    1. You can also find the MAC addresses on the bottom or back of your Roku player.

ROKU SMART TV

  1. Try to connect to the SU-Connect or SU-Secure wireless network.
  2. A message will pop up saying that you cannot connect and giving you troubleshooting options. One of the options will be “Is the router blocking unknown MAC address?” The MAC address listed is the wireless MAC address.

TIVO

  1. Press the TiVo button to go to TiVo Central.
  2. Select Messages and Settings.
  3. Select Phone and Network Setup.
  4. The MAC address will be displayed at the top right-hand side of the screen.

Google TV

  1. Select Settings.
  2. Select Network.
  3. Select Status.
  4. The MAC Address will be displayed on screen.

AMAZON FIRE TV (FIRE TV, FIRE TV STICK, FIRE TV CUBE)

  1. From the Home screen, press Menu.
  2. Select Settings.
  3. The Wi-Fi MAC Address is located toward the bottom of the screen in the Device Info section.

The MAC address is also on the Connect to your network page during setup by scrolling to the right. 

Portable Game Consoles

Nintendo 3DS/2ds

  1. Tap the wrench icon to access System Settings.
  2. Tap Internet Settings.
  3. Tap Other Information.
  4. Tap Confirm Mac Address.
  5. Your MAC address will be displayed on screen.

Sony PSP

  1. Turn on the PSP without a game in the system.
  2. Press the Home button.
  3. Press Settings.
  4. Press System Settings.
  5. Press System Information.
  6. Your MAC address will be displayed.

Sony PS Vita

  1. From the home screen, tap Settings.
  2. Tap Start.
  3. Scroll up and tap the System option.
  4. Tap System Information.
  5. Your MAC address will be displayed on screen.

Nintendo Wii U

  1. From the Wii U menu, select System Settings.
  2. Use the left stick to select Internet and press the A button.
  3. Select View Mac Address and wait for it to display.

Nintendo Switch

  1. From the Switch Home Screen, double tap on System Settings.
  2. Select Internet.
  3. Your MAC address will be displayed under the Internet Settings.

Video Game Consoles

Microsoft Xbox one/Xbox One S

The first time turning on an Xbox One system requires an internet connection to reach the settings menu which is where you will find the wired MAC address you need to register your device. The work around for this is to allow the Xbox to run through the system setup, let it fail, select “Fix It” and then it will attempt to diagnose the issue. When that fails, it will bring you to a screen prompting you to manually set up the connection, listing both the wireless and wired MAC address.\

If you are able to reach the main menu on your Xbox, try the following to find the MAC Address.

  1. Navigate to My Games and Apps.
  2. Select Settings.
  3. Select Network.
  4. Select Advanced Settings.
  5. The Wired and Wireless MAC address will be displayed to the right of your screen.

Microsoft Xbox 360

  1. Select System from the Xbox Dashboard.
  2. Select Network Settings.
  3. Select Edit Settings.
  4. Select Additional Settings.
  5. Select Advanced Settings.
  6. For Wired connections, your MAC address will be displayed under the heading Wired MAC Address.
    1. For Wireless connections, select Wireless Information. Your MAC address will be displayed on this screen.

For the new NXE display

  1. Go to My Xbox on the Xbox Dashboard.
  2. Select System Settings, all the way to the right.
  3. Select Network Settings.
  4. Select Configure Network.
  5. Under the Basic Settings tab, make sure IP Settings is on Automatic.
  6. Go to the Additional Settings tab.
  7. Select Advanced Settings.
  8. The MAC address is displayed on screen as Wired MAC Address.

Nintendo Wii

  1. From the Wii menu, choose Wii Options.
  2. Select Wii Settings.
  3. Click right to Wii System Settings 2.
  4. Select Internet.
  5. Select Console Information.
  6. You will find your MAC address on this screen.

Nintendo WII U

  1. Go to System Settings.
  2. Tap the Internet settings button.
  3. Select View MAC Address.
  4. Your MAC address will be displayed.

Nintendo Switch

  1. From the Switch Home Screen, double tap on System Settings.
  2. Select Internet.
  3. Your MAC address will be displayed under the Internet Settings.

Sony Playstation 2 (slimline)

  1. Turn on your PS2 with no game disc in the tray.
  2. From the main screen, press the triangle button.
  3. The MAC address will be listed on the System Information screen.

Sony Playstation 3

  1. From the PS3 main menu, select Settings.
  2. Select System Settings.
  3. Select System Information.
  4. Your MAC address will be displayed on screen.

Sony PlayStation 4/Playstation 4 pro

  1. Select System.
  2. Select System Information.
  3. Your MAC address will be displayed on screen.

Smart Televisions

LG Smart TVs

  • Support: https://www.lg.com/us/support
  • Home>Settings>Options>Network>Wi-Fi Connection or Internet Connection
    lg wifi
  • Advanced Wi-Fi Settings
  • Your MAC address will be located here.

Insignia Smart TVs

  1. Press ENTER. The settings menu opens. (or press Menu)
  2. Press ▲ or ▼ to highlight Network, Then press ENTER.
  3. Press ▲ or ▼ to highlight WIRED, then press ENTER. (Note that the wired MAC address and the wireless MAC address are different)
  4. The MAC address needed to register your Insignia Smart TV will be listed as either Ethernet Address or Wired MAC Address.

Samsung Smart TVs

  1. Press Menu.
  2. Press ▲ or ▼ to highlight Network, Then press ENTER.
  3. Press ▲ or ▼ to highlight Network Settings, Then press ENTER.
  4. Press ▲ or ▼ to highlight WIRED, then press ENTER. (Note that the wired MAC address and the wireless MAC address are different)
  5. Press ▲ or ▼ to highlight Network Test, then press ENTER.
  6. The MAC address needed to register your Samsung Smart TV will be listed as either Ethernet Address or Wired MAC Address at the top of the screen.

Sharp Smart TVs

  1. Press the Menu on the remote.
  2. Press ◀ or ▶ to highlight Initial Setup, then press Enter.
  3. Press ▲ or ▼ to select Internet Setup, then press Enter.
  4. Press ▲ or ▼ to select Network Setup, then press Enter.
  5. Press ▲ or ▼ to select Connection Type, then press Enter.
  6. Press ◀ or ▶ to highlight Wired or Wireless, then press Enter.
  7. Press ▲ or ▼ to select IP Setup, then press 
  8. The MAC Address should be on the bottom of the page.

Sony Smart TVs

Older TVs

  1. Press the Home button.
  2. Use the arrow keys to scroll to Settings, then press Enter.
  3. Use the arrow keys to scroll to Network Setup, then press Enter.
  4. From the menu, select Wired Setup, then press Enter.
  5. Click on Network Setup – Status and the MAC Address should be on the screen.

Newer TVs

  1. Press the Home button.
  2. Use the arrow keys to scroll to Settings, then press Enter.
  3. Use the arrow keys to scroll to Preferences, then press Enter.
  4. Use the arrow keys to scroll to Setup, then press Enter.
  5. Use the arrow keys to scroll to Network Setup, then press Enter.
  6. Click on Network Setup – Status and the MAC Address should be on the screen. Please ensure it says Wired and not Wireless.

Vizio Smart TVs

  1. Press Menu on the remote.
  2. Press ▲ or ▼ to highlight the Network, then press OK.
  3. The Network Connection menu displays.
  4. Press ▲ or ▼ to highlight Manual Setup, Then press OK. The IP Settings menu is displayed.
  5. At the bottom of the menu the MAC addresses are displayed.

Smart Assistant Devices

Google Home

If you would like to connect a Google Home to the SU wifi network, please put in a support ticket online.  Our Network Team will be assigned to assist you in connecting your device.

Amazon Echo

  • Download the Amazon Alexa app to your phone and computer and sign in with your Amazon account.
  • Connect to the wireless network transmitted by your Echo device
  • The wireless MAC address for your Echo can be found at the bottom of the Echo Setup screen in the Alexa app.

Before you begin

  • Plug your Echo into a power outlet.
  • Open the Alexa app.

Echo connects to dual-band Wi-Fi (2.4 GHz / 5 GHz) networks that use the 802.11a / b / g / n standard. Echo does not connect to ad-hoc (or peer-to-peer) networks.

  1. In the Alexa app, open the left navigation panel and then select Settings.
  2. Select your device and then select Update Wi-Fi. If you're adding a new device to your account, select Set up a new device instead.
  3. On your Echo device, press and hold the Action button until the light ring changes to orange.Your mobile device will then connect to your Echo device. A list of available Wi-Fi networks appear in the app.

    Note: The Alexa app may ask you to manually connect your device to your Echo device through your Wi-Fi settings.

  4. Select your Wi-Fi network and enter the network password (if required). If you don't see your Wi-Fi network, scroll down and select Add a Network (for hidden networks) or Rescan.
    • MAC address: If you need to add your Alexa device to your router's list of approved devices, scroll down on this screen until you see the MAC address.

Standard Operating Systems

It’s rare that you would need a MAC Address to connect a laptop or PC to a network, but instructions are provided here just in case.

Windows 10

  1. Click the Network or Wifi icon in the system tray in the lower right hand corner, then click the Network settings link.
  2. Click Ethernet or WiFi
  3. In the Properties section you will find an entry for Physical Address.

Windows 7, 8, 10

  1. Open a Command Prompt:
    1. In Windows 7 or 8, click the start menu, then search for cmd and click Command Prompt
    2. In Windows 10, right-click the start menu and choose Command Prompt.
  2. Type getmac /v at the command prompt. This will show your MAC address for your network adapter(s).
  3. Type exit to close.

Mac OS X

  1. Launch System Preferences from the Dock.
  2. Choose Network from the Internet and Wireless section.
  3. Select your Network adapter (Ethernet or Wi-Fi) and click Advanced.
  4. Click the Hardware tab.
  5. Your Mac Address will be listed at the top of this page.

Linux

  1. Open a terminal or console window.
  2. Type ifconfig.
  3. The MAC address will be listed as HWaddr in the format of 12:34:56:78:AB.

Chromebook

  1. Click the Menu button in Chrome.
  2. Select Settings.
  3. Click the name of your wi-fi network. Click it again.
  4. The Mac address is under the Connection tab as the Hardware address.

Mobile Devices

Android Devices

  1. From the Home screen, press Menu, pull down from the top of the screen, or open your app drawer.
  2. Select Settings.
  3. Select About Phone or About Tablet.
    1. In some cases, you may have to select Wireless & Networks first, and check the box marked Wi-Fi to turn the wireless on.
  4. Select Status. (For some versions, you may need to select Hardware Information instead).
  5. Scroll down to the Wi-Fi MAC Address field.

Apple iOS devices (iPhone, iPad, iPod Touch)

  1. Tap Settings from the Home screen.
  2. Tap General and then tap About.
  3. Your MAC Address will be listed as Wi-Fi Address.

BlackBerry Devices

  1. Select Options from the home screen, and then select Status.
  2. Your MAC address will be listed in the WLAN MAC field.
    1. Not all BlackBerry devices have Wi-Fi.

webOS Devices (Palm)

  1. In the Launcher, scroll to the screen with the Device Info app and launch it.
  2. Select More Info. (In some versions you will also need to select the Hardware tab.)
  3. Your MAC address will be listed in the Wi-Fi section.

Windows Mobile Device

  1. Make sure your Wi-Fi is enabled.
  2. Select Start.
  3. Select Settings, and then select Connections.
  4. Select Wireless LAN and then select the Advanced Tab.
  5. Your MAC address will be listed in the MAC field.
    1. Alternatively, your device may have the MAC address listed under Start>Settings>Wi-Fi Manager>Advanced.

Windows Nokia Lumia 900

  1. Select Settings. Then, tap About and then tap More Info.
  2. In the third tab, there will be a box for MAC address.

Windows Phone

  1. In the App List, tap Settings.
  2. Tap About and then tap More Info.
  3. The Mac Address will be listed on this screen.

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