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This occurs when a course is copied from one semester to another but the professor does not activate Respondus for the copied course by accessing the Lockdown Browser dashboard. If you are a student, you should contact your professor for assistance. Professors can fix the issue with the steps below.

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To ensure Lockdown Browser is properly set up for use in the copied course, the professor will need to access the LockDown Browser dashboard at least one time.
  1. Select LockDown Browser from the course menu.
  2. Proceed to the LockDown Browser dashboard.
  3. You should see a message similar to below indicating that the settings have been updated for the new course.

Respondus Lockdown Dashboard settings

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