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Please use caution when responding to these emails.  Emails that claim to be from the IT Help Desk or an IT Administrator that asks you to provide your SU account username or password should be questioned as to its validity even if it appears to be coming from an SU account. If you have a question about the authenticity of an email, or if an email appears to be suspicious, you should call the Help Desk to confirm prior to clicking links, replying or submitting any informationreceive an email you believe is a phishing email please follow the instructions found at Phishing Email-What to do if you receive a phishing email.

Because of the increased delivery of malware, viruses and ransomware through compressed (zip) files and executable (exe) installer files, IT removes those file types from emails sent to email addresses from external email addresses. If you need to receive a zip or exe file from a trusted sender and are unable to receive the file as an attachment, see our Receiving Zip and Executable Files by Email guide for alternative options to receive those files.