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File Requests provides an easy way for you to request files from someone. The system will make it very easy so that there's no need to do any further explanation, or walk someone through the process over the phone.

You Request the Files by clicking on the File Request(1) button in the main menu bar.

This will open up a page with a list of existing File Requests, if you sent any previously. You can send a new File Request by clicking on the New File Request(2) button.

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This will open up a new page that you can fill in like this:

When you click on the Request File button, an email will be delivered (to meg@external.com in our example) with a unique File Request link. The email will look something like this:

And when the user clicks on the File Request, they will be taken to a page that will look something like this:

Where they can send the Requested Files back to the requester.

A couple of things to note:

  • The Link is one time use only and will expire when the files have been delivered. If you need something to be used more than once, please look at using the Filedrop instead.
  • The user that got the link doesn't need to register or do anything other than clicking on the link in the email, and since they got the email with the link, we know that the email address is valid.

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