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Step-by-step guide

After completing the Duo enrollment, you'll see the Duo Prompt the next time you login to a Salisbury University web service or application protected with Duo.

  1. You will login to the SU application of your choice as you normally would.

  2. Once you click Login, you will be greeted with the Duo Prompt screen.
    1. Click on the Send Me a Push button to receive an Approval Request on your Duo Mobile device.
    2. Or click on Enter a Passcode to receive a Passcode from your Duo Mobile App or Hardware Token. 
    3. Or if you would like to receive a passcode via text message select Enter a Passcode and then click on Text me new codes (at the bottom in blue) to receive a passcode via text message. 

**Please click the Remember me for 12 hours box so that you will not have to use the Passcode again (as long as you continue to use the same browser).

  1. To complete authentication 
    1. If you are using a mobile device press Approve in the Duo Mobile App on your mobile device to authenticate. 
    2. If you are using a hardware token press the button on the hardware token to display the current 6 digit passcode; enter that code in the Enter a Passcode field online. 
    3. For those that requested a text message you will receive a text on your designated mobile number.  You will need to enter it in the Enter a Passcode field.  

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